SIVAN Offers Free Standard Shipping for all orders. Free Standard Shipping is offered via USPS, Fedex, DHL and/or UPS and takes 3-12 business days, depending on location and an order’s mix of products.
No Saturday or Sunday delivery. Any order that includes confections must be shipped to an address where they can be brought inside immediately. All orders including confections cannot be shipped to PO Boxes. For all orders over $300, an adult signature is required for delivery.
Please be sure to use an address where someone will be available during the day to accept shipment. If you have any questions about this policy or need additional information, please email us hello@sivanremedies.com
International Shipping:
No international shipping is available via sivanremedies.com at this point in time.
Do we ship to all 50 States?
Due to State regulations, we are unable to fulfill to the following States:
Kansas. Please contact us at hello@sivanremedies.com so you can stay up to date on any new developments on State and Federal CBD regulations.
Additional Information:
For all orders over $300, we require an adult signature for delivery. Please be sure to use an address where someone will be available during the day to accept shipment.
Sivan CBD LLC will provide a tracking number via email correspondence once an order is processed. The tracking number may be offered by the following carriers: USPS, UPS, Fedex, DHL or Other. If the tracking number indicates that an order has been fulfilled and delivered to the correct address, as per the order confirmation, then Sivan CBD LLC is not responsible for replacing an item deemed missing. In the event that an order is missing from the delivery address and is marked delivered as per the tracking number information, then we advise our customers to contact their local post office or the shipping carrier directly.
How can I track my order?
Your order confirmation will include a serial order number; you can use this number to track your order through USPS, Fedex, DHL and/or UPS.
Can I change my shipping address?
Please contact our customer service at hello@sivanremedies.com to confirm if your order is still processing or has been shipped.
If it’s already shipped, we recommend contacting the carrier directly in order to change the shipping address and re-route your order.